Venue Update

The latest information around COVID-19 restrictions and how they affect our venues

COVID-19 UPDATES

Update as of October 20 2021

We’re excited to let you know that from Saturday October 23, the Outdoor Competition Pool at Melbourne Sports Centres – MSAC will be re-opening for casual lap swimming. It has been a long and challenging few months for everyone, but we are really pleased to deliver this first step in our re-opening.  

There are some important things you need to know ahead of this Saturday. Please note that our operations are subject to change at short notice based on Government Restricted Activity Directions, which are anticipated to be released midnight Thursday. 

Bookings and Availability  

All availability and bookings are now live via the Client Portal. Sessions are available on a casual basis only – with all memberships remaining on suspension until more of our programs and spaces can re-open.  

Access and Parking  

Access to and from the Outdoor Pool will be through the Aquatics Reception only.  We recommend parking in the Multi Deck Carpark. Your number plate is still registered with us and you will receive your normal parking entitlements.  

Important Safety Information  

At Melbourne Sports Centres the safety of you, our staff and the broader community is our number one priority. Our COVIDSafe Plan complies with Victorian Government directives to ensure our venues can operate safely. For this reason, we ask the following:  

  • Everyone attending our venues must be fully vaccinated against COVID-19.  This is a condition of entry to our venue and you should carry with you evidence of your vaccination status. 
  • Ensure that your digital vaccination certificate is linked to your Service Victoria app for smooth and prompt entry into the venue. Instructions on how to link your certificate with the Service Victoria App can be found here 
  • Scan in via the Service Victoria QR code when you arrive.  
  • All those aged 12 and over must wear a fitted face mask unless completing strenuous activity.  

Please, if you are experiencing COVID-19 symptoms, do not visit our venue, get tested and isolate until you receive a negative result.  

We encourage the use of the Service Victoria app for both checking in and verifying vaccination status as the quickest way to gain entry however, printed COVID-19 certificates can also be presented to staff upon arrival. 

Our team is here to support all patrons across our venues.  It’s so important that everyone, including our staff, feel safe and comfortable here.  At Melbourne Sports Centres we simply don’t accept aggressive or abusive behaviour towards staff or other patrons.   

If you have any questions or queries, please don’t hesitate to contact our Customer Experience team at info@melbournesportscentres.com.au or on 9926 1555.  

All other facilities in our venues remain closed in line with current Victorian Government restrictions. We look forward to providing further updates around the opening of these facilities in the coming weeks in line with the Government’s roadmap.